Kofax Communication Server 10.0.0 - Manual (Page 113)

Environment Guide Version 10.00.00
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2) Assign the rig ht “Log on as a service” to the new user.
Note: Consider the following bug http://support.microsoft.com/kb/2411938/en-us
3) Grant the user full control permissions for the TCOSS file structure file, by default
C:\TCOSS\Data\KCS File Structure.tcoss.