Inspection or repairs, Warranty inspection and repairs, Non-warranty repairs – Hangar 9 Pulse XT 40 ARF User Manual
Page 6
6
Inspection or Repairs
If.your.product.needs.to.be.inspected.or.repaired,.please.call.for.a.Return.Merchandise.Authorization.(RMA)..Pack.the.
product.securely.using.a.shipping.carton..Please.note.that.original.boxes.may.be.included,.but.are.not.designed.to.
withstand.the.rigors.of.shipping.without.additional.protection..Ship.via.a.carrier.that.provides.tracking.and.insurance.for.
lost.or.damaged.parcels,.as.Horizon.Hobby,.Inc..is.not.responsible.for.merchandise.until.it.arrives.and.is.accepted.at.
our.facility..Include.your.complete.name,.address,.phone.number.where.you.can.be.reached.during.business.days,.RMA.
number,.and.a.brief.summary.of.the.problem..Be.sure.your.name,.address,.and.RMA.number.are.clearly.written.on.the.
shipping.carton.
Warranty Inspection and Repairs
To.receive.warranty.service,.you.must.include.your.original.sales.receipt.verifying.the.proof-of-purchase.date..Providing.
warranty.conditions.have.been.met,.your.product.will.be.repaired.or.replaced.free.of.charge..Repair.or.replacement.
decisions.are.at.the.sole.discretion.of.Horizon.Hobby..Horizon.Hobby,.Inc..guarantees.this.product.to.be.free.from.defects.
in.both.material.and.workmanship.at.the.date.of.purchase.
Non-Warranty Repairs
Should.your.repair.not.be.covered.by.warranty.and.the.expense.exceeds.50%.of.the.retail.purchase.cost,.you.will.be.
provided.with.an.estimate.advising.you.of.your.options..You.will.be.billed.for.any.return.freight.for.non-warranty.repairs..
Please.advise.us.of.your.preferred.method.of.payment..Horizon.Hobby.accepts.money.orders.and.cashiers.checks,.as.
well.as.Visa,.MasterCard,.American.Express,.and.Discover.cards..If.you.choose.to.pay.by.credit.card,.please.include.your.
credit.card.number.and.expiration.date..Any.repair.left.unpaid.or.unclaimed.after.90.days.will.be.considered.abandoned.
and.will.be.disposed.of.accordingly.
Electronics.and.engines.requiring.inspection.or.repair.should.be.shipped.to.the.following.address.(freight.prepaid):
Horizon.Service.Center.
4105.Fieldstone.Road.
Champaign,.Illinois.61822
All.other.products.requiring.inspection.or.repair.should.be.shipped.to.the.following.address.(freight.prepaid):
Horizon.Product.Support.
4105.Fieldstone.Road.
Champaign,.Illinois.61822