Leica Geosystems Leica mojoRTK - Manual (Page 132)

132 Leica mojoRTK, Service
8 Service
8.1 Virtual Wrench™
1. To make a service request, you must first connect your console to the Virtual
Wrench™ system. You can do this by pressing twice. Your console will then
attempt to connect to Virtual Wrench™, and a service call will be flagged to the
service technician. When prompted, enter or re-call the cell phone number on
which you want the technician to call back.
2. After you request service, the service technician can see your device configura-
tion, performance, and even the display on your console. The technician can also
remotely press the buttons on the console on your behalf to perform required
actions or to guide you through the solution to your problem.