34 15. troubleshooting tips – NextoDI ND2730 User Manual
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33
TROUBLESHOOTING TIPS
TROUBLESHOOTING TIPS
34
15. Troubleshooting Tips
IF THE POWER CANNOT BE TURNED ON:
The ND2730 has an internal rechargeable battery. If you cannot turn on the
ND2730 with the On/Off button, it may be that the internal battery has been
discharged. Connect the AC power adapter to the ND2730 and push the power
button for more than 2 seconds to turn the ND2730 on.
AC Adapter
Press and hold
the key for more
than two second.
WHEN MEMORY CARD IS NOT DETECTED BY THE ND2730:
Insert the memory card carefully. The pins may become bent if you insert
the memory card incorrectly. If a pin in the slot becomes bent, the ND2730 will
not be able to detect the memory card correctly.
In that case, you can straighten the pin using tools for emergency use.
Contact your reseller for after service.
IF MULTIPLE MEMORY CARDS ARE INSERTED INTO THE ND2730
AT THE SAME TIME:
Only one memory card should be inserted into the ND2730 at a time. If more than
one card is inserted into the ND2730, only the first card will be detected.
In rare instances, the insertion of two memory cards at the same time will cause
the message on the LCD screen to be unrecognizable. If this occurs, you may need
to turn off the ND2730 via the recessed Reset key using a toothpick or paper clip.
The Reset key is located on the bottom of the unit to the right of the FireWire 800
port. The Reset key will turn the power off safely so that the data stored in the
hard drive will not be lost or altered.
If the power on the ND2730 cannot be turned OFF via
the On/Off button:
Press the recessed Reset key using a toothpick or paper clip. The Reset key is
located on the bottom of the ND2730 to the right of the FireWire 800 port.
(See diagram below.)
The Reset key will turn the power off safely so that the data stored in the hard
drive will not be lost or altered.