Partnerconnect software installation, Overview, Before you begin – Welch Allyn PartnerConnect Software - Installation Guide User Manual
Page 5: Install partnerconnect software

PartnerConnect software installation
Overview
PartnerConnect
®
software provides the following:
•
Remote resource monitoring: This remote monitoring tool monitors your Welch Allyn
Platform systems and devices. It captures operating information (excluding clinical data) and
periodically sends it to Welch Allyn.
•
Software updates: This program allows you to automatically receive updates for Welch
Allyn Platform software.
•
Remote troubleshooting: PartnerConnect allows Welch Allyn technical support to access
your system, when permitted, to assist in troubleshooting. The customer is in complete control
as to if and when Welch Allyn is permitted remote access via a Secure Socket Layer (SSL)
connection established from the customer site (not from Welch Allyn).
Before you begin
•
Ensure that this computer meets hardware and software requirements.
•
Ensure that you have administrator rights for this computer.
•
Ensure that you are using the console of the system on which you are installing the software.
Remote connections for software installation are not supported.
•
Close all programs before starting the installation.
Install PartnerConnect software
1. Enter this URL in your web browser:
http://www.welchallyn.com/promotions/services/PartnerConnect.htm
The Welch Allyn PartnerConnect screen displays.
2. Click the following link:
Download PartnerConnect to your desktop now!
If you plan to use a proxy server, also click this link:
Download Deployment Utility to configure Proxy server for PartnerConnect connectivity
The File Download dialog appears.
3. Select one of the following options:
•
Run: Starts the installation program.
1