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Welch Allyn PartnerConnect Software - Installation Guide User Manual

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Contents

PartnerConnect software installation .................................................... 1

Overview ............................................................................................................................................. 1

Before you begin ............................................................................................................................... 1

Install PartnerConnect software .................................................................................................... 1

Troubleshooting ...................................................................................... 5

Issue: Cannot send Ctrl+Alt+Del command to Axeda Desk Top server ................................... 6

Disable the UAC ................................................................................................................................ 7

Disable Alt+Ctrl+Del on login .......................................................................................................... 7

Issue: Unable to receive data from the Connex VM server ....................................................... 7

TCP/UDP ports used ......................................................................................................................... 8

Configure PartnerConnect with proxy settings .................................. 11

Removing PartnerConnect software .................................................... 15

Remove PartnerConnect software on Windows® XP ............................................................. 15

Remove PartnerConnect software on Windows Vista® and Windows® 7 ......................... 17

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