Welch Allyn PartnerConnect Software - Installation Guide User Manual
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Contents
PartnerConnect software installation .................................................... 1
Overview ............................................................................................................................................. 1
Before you begin ............................................................................................................................... 1
Install PartnerConnect software .................................................................................................... 1
Troubleshooting ...................................................................................... 5
Issue: Cannot send Ctrl+Alt+Del command to Axeda Desk Top server ................................... 6
Disable the UAC ................................................................................................................................ 7
Disable Alt+Ctrl+Del on login .......................................................................................................... 7
Issue: Unable to receive data from the Connex VM server ....................................................... 7
TCP/UDP ports used ......................................................................................................................... 8
Configure PartnerConnect with proxy settings .................................. 11
Removing PartnerConnect software .................................................... 15
Remove PartnerConnect software on Windows® XP ............................................................. 15
Remove PartnerConnect software on Windows Vista® and Windows® 7 ......................... 17
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