Welch Allyn PartnerConnect Software - Installation Guide - Manual (Page 11)

Disable the UAC
1. Click the Start button, and then select Run.
The Run dialog appears.
2. Type msconfig and press Enter.
The System Configuration Utility dialog appears.
3. Click the Tools tab.
4. Locate and highlight Disable UAP or Disable UAC, and then click the Launch button.
A command prompt window appears and runs the processes that disable UAC.
5. Close command prompt window.
6. Close the System Configuration Utility dialog.
7. Restart computer for the change to take effect.
Disable Alt+Ctrl+Del on login
1. Go to the Control Panel, and select System and Maintenance.
2. Click Administrative Tools then the Local Security Policy.
The Local Security Settings window appears.
3. Select Computer Configuration > Windows Settings > Security Settings > Local
Policies > Security Options.
Security options appear in the details pane.
4. Locate and double-click Interactive Logon: Do not require CTRL +ALT +DEL.
The setting's dialog appears.
5. Click Disabled, and then click OK.
6. Restart computer for the change to take effect.
When logging in, the logon screen will automatically appear without pressing Ctrl+Alt+Del. Users
must still provide a name and password.
Issue: Unable to receive data from the Connex VM server
If the client cannot receive data from the Connex VM server after installing, traffic from the server
may be blocked. Change the firewall rule to allow communication through port 17001 for the
following:
Server name IP address
Required
ports Optional
ports
Location
ghsom1.axeda.com 209.202.157.179 443, 17002 80, 17001 Waltham
ghuk1.axeda.com 89.234.8.217 443, 17002 80, 17001 London
ghjap1.axeda.com 124.40.23.210 443, 17002 80, 17001 Tokyo
ghsj1.axeda.com 198.66.245.39 443, 17002 80, 17001 San Jose
Installation guide Troubleshooting 7