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Who is covered, What is excluded – Welch Allyn 349KLXWA PHYSICIANS REMOTE READ DIGITAL SCALE - User Manual User Manual

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2-YEAR LIMITED WARRANTY

What does the Warranty Cover?

This Health o meter

®

Professional scale is warranted from date of purchase against defects of materials or in

workmanship for a period of two (2) years. If product fails to function properly, return the product, freight prepaid
and properly packed to Customer Service (see “To Get Warranty Service”, below, for instructions). If the
authorized Customer Service provider determines that a defect of material or in workmanship exists, the
customer’s sole remedy will be repair or replacement of the scale at no charge. Replacement will be made with a
new or remanufactured product or component. If the product is no longer available, replacement may be made
with a similar product of equal or greater value. All parts including repaired and replaced parts are covered only for
the original warranty period.

Who is Covered?

The original purchaser of the product must have proof of purchase to receive warranty service. Please save your
invoice or receipt. Authorized dealers selling Pelstar products do not have the right to alter, or modify or any way
change the terms and conditions of this warranty.

What is Excluded?

Your warranty does not cover normal wear of parts or damage resulting from any of the following:
negligent use or misuse of the product, use on improper voltage or current, use contrary to the operating
instructions, abuse including tampering, damage in transit, or unauthorized repair or alternations. Further, the
warranty does not cover Acts of God, such as fire, flood, hurricanes and tornadoes. This warranty gives you
specific legal rights, and you may also have other rights that vary from country to country, state to state,
province to province or jurisdiction to jurisdiction.

To get Warranty Service make sure you keep your sales receipt or document showing proof of purchase.
Call the Customer Service Center nearest you for assistance--please see page 2 of this manual.

Before

returning a product, you must obtain authorization from Customer Service. Customer Service personnel will
give you a Service Notification number. Please note this number on the outside of your shipping box. Returns
without a Service Notification number will not be accepted for delivery.

Attach your proof of purchase to your

defective product along with your name, address, daytime telephone number and description of the

problem. Carefully package the product and send it with shipping and insurance prepaid to the address

you are given by Customer Service. Write, “Attention SN#________”, and the shipping address, on the shipping
label, following Customer Service instructions.

PRODUCT LIFE: 10 YEARS / 100,000 CYCLES

PELSTAR, LLC

11800 South Austin Avenue – B • Alsip, IL 60803 • USA

www.homscales.com

Health o meter

®

Professional products are manufactured, designed and owned by Pelstar, LLC and are

distributed by Welch Allyn outside of the US and Canada. Health o meter

®

is a registered trademark of

Sunbeam Products, Inc. used under license. We reserve the right to improve, enhance or modify

Health o meter

®

Professional product features or specifications without notice.

© Pelstar, LLC 2009