Series, Maintenance, 1 cleaning – Rice Lake Ranger Count 3000 Series, Ohaus User Manual
Page 30: 2 troubleshooting

EN-28
Ranger™ Count 3000
Series
6. MAINTENANCE
6.1 Cleaning
The housing may be cleaned with a cloth dampened with a mild detergent if necessary. Do not
use solvents, chemicals, alcohol, ammonia or abrasives to clean the housing or control panel.
6.2 Troubleshooting
Table 6-1 lists common problems and possible causes and remedies.
If the problem persists, contact OHAUS or your authorized dealer.
TABLE 6-1
Symptom
Possible Cause
Remedy
Cannot turn on
No power to scale
Verify connections and voltage
Poor accuracy
Improper calibration
Unstable environment
Perform calibration
Move scale to suitable location
Cannot calibrate
Unstable environment
Incorrect calibration weight
Move the scale to suitable location
Use correct calibration weight
Cannot access mode
Mode not enabled
Enter menu and enable mode
Cannot access unit
Unit not enabled
Enter menu and enable unit
Battery icon flashing
Battery is empty
Connect the scale to AC power
and charge the battery
Err 8.1
Power On Error
Weight reading exceeds Power On
Zero limit
Err 8.2
Power On Error
Weight reading below Power On
Zero limit
Err 8.3
Over Range Error
Weight reading exceeds Overload
limit
Err 8.4
Under Range Error
Weight reading below Underload
limit
Err 8.5
Tare out of range
Adjust tare value to be within
range
Err 8.6
Display overflow
Weight exceeds 6 digits
Err 9.5
Calibration data error
Calibration data not present
-------
Busy
Displayed during tare setting, zero
setting, printing
--NO--
Action not allowed
Function not executed
CAL E
Calibration error
Unstable environment
Incorrect calibration weight
Calibration value outside allowed
limits
Move the scale to suitable location
Use correct calibration weight
Lo.REF
Low reference weight warning
Increase reference weight.
rEF.Err
Unacceptable reference weight
Reference weight too small.
Weight on the pan is too small to
define a valid reference weight.
Increase reference weight.
NO.ACC
Gross and net weights cannot be
accumulated together
Only accumulate gross or net
weights (only works in LFT)
Battery fails to charge
fully
Battery is defective
Have battery replaced by Ohaus
authorized service dealer.