Appendix b – faq – Rice Lake MSI-9850 CellScale RF Digital Indicator - Ethernet Option Supplement User Manual
Page 16

MEASUREMENT SYSTEMS INTERNATIONAL
Appendix B – FAQ
Question Can I write my own program to talk to the scale and record weight information?
Answer Yes, the MSI-9850 provides a host communication language to access all aspects of
weight data and scale configuration. For full details see the MSI-9850 User Guide.
Question Can I connect multiple computers to the scale at once via the Ethernet interface?
Answer No, the MSI-9850 supports a single TCP/IP connection at a time.
Question Can I access a web page to view the scale weight?
Answer No, the MSI-9850 web page interface provides a secondary means of configuring the
network settings only.
Question The Scale Discovery Utility does not find my MSI-9850 even though it is connected to
the network?
Answer There may be some network firewall settings between the Scale Discovery Utility and
your MSI-9850 that are preventing communications. Have your network administrator
check the network firewall settings to ensure UDP port 2362 and multicast IP address
224.0.5.128 are not being blocked.
Question I get an error dialog message in the Scale Discovery Utility when I press “Chat”?
Answer Only one active connection to the scale Chat or host interface can be active at a time.
Likely there is another program running (perhaps on another computer) that is already
talking to the scale.
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