Warranty repair – Dave Smith Instruments TEMPEST User Manual
Page 88

78 Warranty Repair
Dave Smith Instruments
Warranty Repair
Dave Smith Instruments warrants that Tempest will be free from defects in mate-
rials and/or workmanship for 1 year from the date of purchase. Please register
your product online at
www.davesmithinstruments.com
to establish the date of
purchase. (This is not a requirement for warranty service, but it will help expedite
the process.)
Please contact
to determine the best course
of action for getting your Tempest repaired. For your own protection, as well
as ours, please do not return any product to Dave Smith Instruments without a
return authorization (RA) number. To issue an RA number, Technical Support
needs:
• Your name
• Your return address
• Your email address
• A phone number where you can be reached
• Your Tempest’s serial number
• The date of purchase and where purchased
If you need to return your instrument for repair, you are responsible for getting
it to DSI. We strongly suggest insuring it and packing in the original packaging.
Damage resulting from shipping a product with insufficient packaging is not
covered by warranty.