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Warranty repair – Dave Smith Instruments TEMPEST User Manual

Page 88

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78 Warranty Repair

Dave Smith Instruments

Warranty Repair

Dave Smith Instruments warrants that Tempest will be free from defects in mate-

rials and/or workmanship for 1 year from the date of purchase. Please register

your product online at

www.davesmithinstruments.com

to establish the date of

purchase. (This is not a requirement for warranty service, but it will help expedite

the process.)

Please contact

[email protected]

to determine the best course

of action for getting your Tempest repaired. For your own protection, as well

as ours, please do not return any product to Dave Smith Instruments without a

return authorization (RA) number. To issue an RA number, Technical Support

needs:

• Your name
• Your return address
• Your email address
• A phone number where you can be reached
• Your Tempest’s serial number
• The date of purchase and where purchased

If you need to return your instrument for repair, you are responsible for getting

it to DSI. We strongly suggest insuring it and packing in the original packaging.

Damage resulting from shipping a product with insufficient packaging is not

covered by warranty.