beautypg.com

Lists cau – Cisco 3550 User Manual

Page 53

background image

3-3

Catalyst 3550 Switch Hardware Installation Guide

OL-6155-01

Chapter 3 Troubleshooting

Diagnosing Problems

Table 3-1

describes some common problems and their solutions.

Table 3-1

Common Problems and Solutions

Problem

Solution

System LED is not on, and the
switch does not run POST.

Check that the power cable is connected to the switch and to a
known power source.

Test the power cable on another switch.

Connect a working power cable from another switch.

System LED is amber.

An internal fan fault is detected. Either check the switch itself,
or use the show env user EXEC command to check for a failed
fan.

The switch might be overheating. Use the show env user EXEC
command to check for an overtemperature condition. If there is
an overtemperature condition:

Place the switch in an environment that meets the
environmental requirements given in

Appendix A,

“Technical Specifications.”

Make sure that the fan intake and exhaust areas are clear.

A fatal POST error is detected. See the

“Understanding POST

Results” section on page 3-1

.