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Ordering documentation, Documentation feedback, Obtaining technical assistance – Cisco 3550 User Manual

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Catalyst 3550 Multilayer Switch Hardware Installation Guide

OL-6155-01

Preface

Obtaining Technical Assistance

Ordering Documentation

You can find instructions for ordering documentation at this URL:

http://www.cisco.com/univercd/cc/td/doc/es_inpck/pdi.htm

You can order Cisco documentation in these ways:

Registered Cisco.com users (Cisco direct customers) can order Cisco product documentation from
the Networking Products MarketPlace:

http://www.cisco.com/en/US/partner/ordering/index.shtml

Nonregistered Cisco.com users can order documentation through a local account representative by
calling Cisco Systems Corporate Headquarters (California, USA.) at 408 526-7208 or, elsewhere in
North America, by calling 800 553-NETS (6387).

Documentation Feedback

You can submit comments electronically on Cisco.com. On the Cisco Documentation home page, click
Feedback at the top of the page.

You can send your comments in e-mail to [email protected].

You can submit comments by using the response card (if present) behind the front cover of your
document or by writing to the following address:

Cisco Systems
Attn: Customer Document Ordering
170 West Tasman Drive
San Jose, CA 95134-9883

We appreciate your comments.

Obtaining Technical Assistance

For all customers, partners, resellers, and distributors who hold valid Cisco service contracts, the Cisco
Technical Assistance Center (TAC) provides 24-hour, award-winning technical support services, online
and over the phone. Cisco.com features the Cisco TAC website as an online starting point for technical
assistance.

Cisco TAC Website

The Cisco TAC website (

http://www.cisco.com/tac

) provides online documents and tools for

troubleshooting and resolving technical issues with Cisco products and technologies. The Cisco TAC
website is available 24 hours a day, 365 days a year.

Accessing all the tools on the Cisco TAC website requires a Cisco.com user ID and password. If you
have a valid service contract but do not have a login ID or password, register at this URL:

http://tools.cisco.com/RPF/register/register.do