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When you think the printer might be broken – Citizen Systems PD-04 User Manual

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When You Think The Printer Might be Broken

Below are some situations where the printer appears to be malfunctioning, but in not.

Please check this guide when you have trouble.

Cause

[ Battery voltage is

too low

[ Power is not ON

[ The Printer is not

connected to your

electronic scheduler

[ The power in not ON
[ Battery voltage is

too low

[ There is paper

jammed in the print

[ The distance

between unit and

host is too small or

too great

[ The Optical

Receptors are not

facing each other

Solution

[ Recharge battery
[ Turn the power switch to ON

[ Connect unit correctly.
[ Turn the power switch to ON
[ Recharge battery
[ Remove the paper and clear the

error

[Place the printer and host within 20-

80 cm of each other

[Realign the optical receptors so that

they line up with each other

Problem

Unit Does Not

Operate

The Print Command

Results in an Error

Sign

Printer will not

Operate using

Optical Communic

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