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Error messages, For an explanation – Dell Precision 350 User Manual

Page 88

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Error Messages

If the message is not listed, see the documentation for the operating system or the program that was running when the message appeared.

3.

 

Click Phone and Modem Options.

4.

 

Click the Modems tab.

5.

 

Click the COM port for your modem.

6.

 

Click Properties, click the Diagnostics tab, and then click Query Modem to verify that the modem is communicating with Windows.

If all commands receive responses, the modem is operating properly.

Turn off call waiting (catch-phone) —

See your telephone directory for instructions on deactivating this feature. Then adjust the dial-up

networking connection properties.

1.

 

Click the Start button, and then click Control Panel.

2.

 

Click Printers and Other Hardware, and then click Phone and Modem Options.

3.

 

Click your connection type to highlight it.

4.

 

Click the Dialing Rules tab, and then click Edit.

5.

 

Click the To Disable Call Waiting box to place a checkmark in it.

6.

 

Select the disable code from the drop-down menu (for example, *70).

7.

 

Click Apply, and then click OK.

Ensure that you are connected to the Internet —

With the Outlook Express e-mail program open, click File. If Work Offline has a checkmark

next to it, click the checkmark to remove it and connect to the Internet.

Ensure that you have subscribed to an Internet service provider —

Contact an Internet service provider to subscribe.

Contact your Internet service provider —

Contact your Internet service provider for assistance.

A filename cannot contain any of the following characters: \ / : * ? " < > | —

Do not use these characters in filenames.

A required .DLL file was not found —

The program that you are trying to open is missing an essential file. To remove and then reinstall the

program:

1.

 

Click the Start button.

2.

 

Click Control Panel.

3.

 

Click Add or Remove Programs.

4.

 

Select the program you want to remove.

5.

 

Click the Change or Remove Program icon.

6.

 

See the program documentation for installation instructions.

Alert! CPU Fan Not Detected —

The microprocessor cooling fan is not installed, has failed, or is not properly connected to the system board.

Ensure that the cooling fan is properly installed and working. Also, ensure that the microprocessor airflow shroud is properly installed. See
"

Microprocessor

."

Alert! Previous attempts at booting this system have failed at checkpoint [nnnn ]. For help in resolving this problem, please note this
checkpoint and contact Dell Technical Support —

The computer failed to complete the boot routine three consecutive times for the same

error.

Contact Dell

and report the checkpoint code (nnnn) to the support technician.

Alert! Previous Fan Failures —

The fan caused an errors last time you used the computer. Ensure that nothing is blocking the airflow vents

and that all the fans are properly installed and operating correctly.

Alert! Previous Processor Thermal Failure —

The microprocessor overheated that last time you used the computer. Ensure that nothing is

blocking the airflow vents and that all the fans are properly installed and operating correctly. Also, ensure that the microprocessor heat sink
is properly installed.

Alert! Previous Reboot Was Due to Voltage Regulator Failure —

The VRM failed the last time you used the computer.

Contact Dell

for

assistance.

Alert! Previous Shutdown Due to Thermal Event —

The microprocessor or hard drive overheated the last time you used the computer.

Ensure that nothing is blocking the airflow vents and that all the fans are working correctly. Also, ensure that the microprocessor heat sink is
properly installed.

Alert! Previous Voltage Failure —

Voltage used by the computer either exceeded or fell below acceptable thresholds. See "

Power

Problems

" and "

System Board Problems

."

Alert! System Battery Voltage is Low —

The computer battery is providing inadequate voltage. See "

Battery

."

Alert! Unable to Initialize all Installed Memory —

One or more memory modules may be improperly seated or faulty. See "

Memory

Problems

."

Alert! Uncorrectable Memory Error Previously Detected... Address xxxxxxxxh, Device RIMM_Y —

One or more memory modules may be

improperly seated or faulty or the system board may be faulty. See "

Memory Problems

" and "

System Board Problems

."

Attachment failed to respond —

The floppy or hard drive controller cannot send data to the associated drive. See "

Floppy drive problems

" or

"

Hard drive problems

" for troubleshooting suggestions.

Bad command or file name —

Ensure that you have spelled the command correctly, have put spaces in the proper place, and have used the

correct pathname.

Bad error-correction code (ECC) on disk read —

The floppy or hard drive controller detected an uncorrectable read error. See "

Floppy drive

problems

" or "

Hard drive problems

" for troubleshooting suggestions.

Controller has failed —

The hard drive or the associated controller is defective. See "Floppy drive problems" or "Hard drive problems" for

troubleshooting suggestions.

Data error —

The floppy or hard drive cannot read the data.

l

For the Microsoft® Windows® operating system, run the chkdsk utility to check the file structure of the floppy or hard drive.

l

For another operating system, run the appropriate corresponding utility.

See your operating system documentation for information on running these utilities.

Decreasing available memory —

One or more memory modules might be faulty or improperly seated.

l

Reinstall the memory modules and, if necessary, replace them.

l

See "

Memory Problems

" for additional troubleshooting suggestions.