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In the paper exit area – Dell 2145cn Multifunction Color Laser Printer User Manual

Page 68

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68

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Troubleshooting

In the paper exit area

If paper is jammed in the paper exit area, follow the next steps to release

the jammed paper.
1. If a long portion of the paper is visible, pull it straight out. Open and close

the front cover firmly. The printer will resume printing.

If you cannot find the jammed paper, or if there is any resistance

removing the paper, stop pulling and go to step 2.

2. Open the scan unit.

3. Open the cover of reverse unit using the handle on it and carefully take

the jammed paper out of the printer.

If there is any resistance removing the paper or difficulty picking up

jammed paper, stop pulling and turn the release knob to the direction as

shown to remove the misfed paper.

4. Close the cover of reverse unit.
5. Lowering down the scan unit gently and slowly until it is completely

closed. Ensure that it is securely latched.
Be careful not to pinch your fingers!

If you cannot find the jammed paper, or if there is any resistance

removing the paper, stop pulling and go to step 6.

6. Open the rear cover and carefully take the jammed paper out of the

printer.

7. Close the rear cover.

If the scan unit is not completely closed, the printer will not

operate.