Dell Dimension 2100 User Manual
Page 43
S o l v i n g Pr o b l e m s
43
E
NSURE
THAT
YOU
ARE
CONNECTED
TO
THE
I
NTERNET
—
With the
Outlook Express e-mail program open, click File. If Work Offline has a check
next to it, click the check to remove it and connect to the Internet.
G
O
TO
THE
D
ELL
SUPPORT
WEBSITE
—
Go to http://support.dell.com for
help with general usage, installation, and troubleshooting questions. See "Dell
Technical Support Policy" on page 90 for a description of the hardware and
software support provided by Dell.
E -
D
ELL
—
Go to http://support.dell.com, and then click E-Mail Dell in
the Communicate list. Send an e-mail message to Dell about your problem; you
can expect to receive an e-mail message from Dell within hours. See "Dell
Technical Support Policy" on page 90 for a description of the hardware and
software support provided by Dell.
C
ALL
D
ELL
—
If you cannot solve your problem using the Dell support website
or e-mail service, call Dell for technical assistance (see page 92). See "Dell
Technical Support Policy" on page 90 for a description of the hardware and
software support provided by Dell.