Dell Dimension 2100 User Manual
Page 33

S o l v i n g Pr o b l e m s
33
V
ERIFY
THAT
THE
MODEM
IS
COMMUNICATING
WITH
W
INDOWS
Windows XP
1
Click the Start button.
2
Click Control Panel.
3
Click Network and Internet Connections.
4
Click Internet Options.
5
Click Network Diagnostics and perform the connectivity test.
Windows Me
1
Click the Start button, point to Settings, and click Control Panel.
2
In the Control Panel, double-click Modems.
If there are multiple entries for the same modem or modems listed that are
not installed, delete the entries and restart the computer.
3
Click the Diagnostics tab.
4
Click the COM port for your modem.
5
Click More Info to verify that the modem is communicating with Windows.
If all commands receive responses, the modem is operating properly.
Windows 2000
1
Click the Start button, point to Settings, and click Control Panel.
2
In the Control Panel, double-click Phone and Modem Options.
If there are multiple entries for the same modem or modems listed that are
not installed, delete the entries and restart the computer.
3
Click the Modems tab.
4
Click the COM port for your modem.
5
Click the Properties button.
6
Click the Diagnostics tab to verify that the modem is communicating with
Windows.
If all commands receive responses, the modem is operating properly.