Dell Dimension 2100 - Manual (Page 31)

S o l v i n g Pr o b l e m s 31
HINT: If you need
technical assistance for
your scanner, call the
scanner’s manufacturer.
Dell does not cover the
scanner’s warranty.
V ERIFY THAT THE PRINTER IS RECOGNIZED BY W INDOWS
Windows XP
1 Click the Start button.
2 Click Control Panel.
3 Click Printers and Other Hardware.
4 Click View installed printers or fax printers. If the printer is listed, right-click
the printer name.
5 Click Properties, and then click the Ports tab. Ensure that the Print to the
following port(s): setting is USB.
Windows Me and Windows 2000
1 Click the Start button, point to Settings, and then click Printers.
If the printer is listed, right-click the printer icon.
2 Click Properties, and then click the Details tab in Windows Me and the Ports
tab in Windows 2000. Ensure that the Print to the following port(s): setting is
USB.
R EINSTALL THE PRINTER DRIVER — See page 16.
C HECK THE POWER CABLE CONNECTION — Ensure that the scanner power
cable is firmly connected to a working electrical power source and that the
scanner is turned on.
C HECK THE SCANNER CABLE CONNECTION — Ensure that the scanner
cable is firmly connected to the computer and to the scanner.
U NLOCK THE SCANNER — Ensure that your scanner is unlocked if it has a
locking tab or button.
R EINSTALL THE SCANNER DRIVER — Reinstall the scanner driver. See the
scanner documentation for instructions.