Dell Dimension 2100 - Manual (Page 37)

S o l v i n g Pr o b l e m s 37
If you cannot play a DVD movie
HINT: Because of
different worldwide file
types, not all DVD titles
work in all DVD drives.
T EST THE DRIVE WITH ANOTHER C D — Insert another CD to eliminate the
possibility that the original CD is defective.
C LEAN THE DISC — See the Tell Me How help file for instructions. To access
help files, see page 24.
A DJUST THE W INDOWS VOLUME CONTROL — In Windows XP, click the
speaker icon in the lower-right corner of your screen. In Windows Me or 2000,
double-click the speaker icon in the lower-right corner of your screen. Be sure that
the volume is turned up and that the sound is not muted.
E NSURE THAT W INDOWS RECOGNIZES THE DRIVE — In Windows XP,
Click the Start button, and then click My Computer. In Windows Me and
Windows 2000, double-click the My Computer icon on the Windows desktop. If
the floppy drive is not listed, perform a full scan with your antivirus software to
check for and remove viruses. Viruses can sometimes prevent Windows from
recognizing the drive.
T EST THE DRIVE WITH ANOTHER D V D — Insert another DVD to eliminate
the possibility that the original DVD is defective.
C LEAN THE DISC — See the Tell Me How help file for instructions.