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Minimizing remote video session discoloration, Improving screen background color display – Dell KVM 2321DS User Manual

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Using the Viewer

Minimizing Remote Video Session Discoloration

When establishing remote video sessions, pixel discolorations may occur due

to network conditions. This condition occurs most often with a solid color

background. This condition is minimized by using a black background. If a

color background is used, a small number of pixels on the screen will be

discolored or white.
To minimize remote video pixel discoloration:

1 From the Viewer menu, select Tools - Manual Video Adjust. The Manual

Video Adjust dialog box appears.

2 Choose contrast or brightness.
3 Incrementally, adjust the contrast and brightness until the image quality

improves.

4 A noise threshold setting is also available under Tools - Manual Video

Adjust for fine incremental adjustments.

NOTE:

Reducing the noise threshold to zero causes constant video refresh, high

network usage, and a flickering video. Dell recommends that the noise threshold be

set to the highest level that allows efficient system performance, while still being

able to recover pixel colors over which the mouse cursor travels.

NOTE:

When adjusting the noise threshold, use the slider bar for large adjustments

and the Plus (+) and Minus (-) buttons at the ends of the slider bar for fine-tuning.

Improving Screen Background Color Display

You may experience inconsistent color display when viewing target servers

where photographic images or color-intense gradient backgrounds have been

selected. We recommend that you select a solid color display background via

the operating system for optimal display quality and performance.

Adjusting the Mouse

The Viewer allows you to select between five different mouse cursor options,

set up mouse scaling, and resynchronize your mouse should it no longer track

properly. Dell recommends turning off the local cursor by setting the Local

Cursor option to None. This will leave only one cursor on the screen, the

remote cursor, and will simplify navigation.