Dell PowerEdge 650 - Manual (Page 45)

5. Open the system. See "Opening the System."
6. Ensure that the CD/diskette-drive interface cable is securely connected to the interposer board and to the backplane board.
7. Close the system. See " Closing the System ."
8. Run the IDE devices tests in the system diagnostics to determine whether the CD drive works correctly.
If the problem is not resolved, see " Getting Help ."
Troubleshooting IDE Hard Drives
Problem
l Faulty hard drive
l Faulty backplane board
l Faulty or loose cable connections
Action
1. Enter the System Setup program, and verify that the system is configured correctly. See "Using the System Setup Program" in your User's Guide.
2. Run the hard drive and IDE devices tests in the system diagnostics to determine whether the hard drive operates properly. See " Running the System
Diagnostics ."
3. Open the system. See "Opening the System."
4. Ensure that the hard-drive interface cable is properly connected between the drive and the backplane board.
5. If the hard drive is the boot drive, ensure that the drive is configured and connected properly. See " Configuring the Boot Drive " in "Installing Drives."
6. Ensure that a power cable is properly connected to the drive.
7. Close the system. See " Closing the System ."
8. Partition and logically format the hard drive. See the operating system documentation.
9. If possible, restore the files to the drive.
If the problem persists, see " Getting Help ."
Troubleshooting SCSI Hard Drives
Problem
l Faulty hard drive
l Faulty or loose cable connections to a controller card
Action
1. Run the SCSI controllers test and the hard drive tests in the system diagnostics. See " Running the System Diagnostics ."
CAUTION: See your System Information Guide for complete information about safety precautions, working inside the computer, and protecting
against electrostatic discharge.
NOTICE: This troubleshooting procedure can destroy data stored on the hard drive. Before you proceed, back up all the files on the hard drive.
CAUTION: See your System Information Guide for complete information about safety precautions, working inside the computer, and protecting
against electrostatic discharge.
NOTICE: This troubleshooting procedure can destroy data stored on the hard drive. Before you proceed, back up all the files on the hard drive.