Dell Inspiron 4000 - Manual (Page 35)

Solving Problems 35
Scanner Problems
Touch Pad Problems
C H EC K T H E CON N EC T I ON — Verify that the telephone line is connected to the
modem.
C H EC K T H E T EL E PH O NE LI N E — Try using a different telephone line. If you
are using a line that is 3 m (10 ft) or more in length, try a shorter one.
R UN T HE M OD EM D I AGN O S T I CS — Click the Start button, point to
Programs—> 3Com NIC Utilities, and then click 3Com NIC Doctor.
C H EC K T H E PO W ER C ABLE C ON N ECT I O N — Ensure that the scanner power
cable is firmly connected to a working electrical power source and that the
scanner is turned on.
C H EC K T H E S CAN N ER CA BLE C ON N ECT I O N — Ensure that the scanner
cable is firmly connected to the computer and to the scanner.
U NLO CK T H E S CA N NE R — Ensure that your scanner is unlocked if it has a
locking tab or button.
R EI N S T ALL T H E S CAN N ER DR I VER — See the scanner documentation for
instructions.
C H EC K T H E T OU CH P A D S ET T I N GS — Click the Start button, point to
Settings, click Control Panel, and then double-click the Mouse icon. Try
adjusting the settings.