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Canon IMAGECLASS MF5700 User Manual

Page 115

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Paper Feeding Problems

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Paper stacked roughly.

Q

Is the proper paper loaded?

A

Check if the proper paper is loaded in the cassette or multi-purpose feeder.
(See Chapter 2, “Paper Handling.”)

A

Check if the appropriate paper type is selected in in SETTINGS> of the Menu. (See “Specifying the Paper Type,” on p. 2-11.)

Repeated paper jams occur.

Q

Is the proper paper loaded?

A

Check that the size, thickness and type of the paper you are using. (See “Print
Media Requirements,” on p. 2-1.)

Q

Is the proper paper loaded correctly?

A

Be sure to fan the paper stack before loading it in the cassette. This keeps the
sheets of paper from sticking together.

Q

Is the output tray free of obstructions?

A

Do not place the delivered paper back on the output tray. (See “Face Down
Paper Output Area,” on p. 2-14.)

A

Do not place objects other than paper on the output tray. (See “Face Down
Paper Output Area,” on p. 2-14.)

Q

Is the machine installed in a proper location?

A

Check that the machine is installed in the proper location. (For information
about specifications of the machine, see “Specifications,” on p. 11-1. For safety
warnings and cautions, see “Installation,” on p. xiv.)

Envelopes do not feed correctly.

Q

Are the envelopes loaded correctly?

A

Make sure the envelopes are loaded correctly. (See “Loading an Envelope in
the Multi-Purpose Feeder,” on p. 2-8.)

Q

Is the proper envelope loaded?

A

Load the recommended envelopes (COM10, MONARCH, DL, or ISO-C5) in the
multi-purpose feeder. (See “Loading an Envelope in the Multi-Purpose Feeder,”
on p. 2-8.)