Canon IMAGECLASS MF5700 User Manual
Page 115

Paper Feeding Problems
9-14
T
roub
lesh
oot
ing
9
Paper stacked roughly.
Q
Is the proper paper loaded?
A
Check if the proper paper is loaded in the cassette or multi-purpose feeder.
(See Chapter 2, “Paper Handling.”)
A
Check if the appropriate paper type is selected in
Repeated paper jams occur.
Q
Is the proper paper loaded?
A
Check that the size, thickness and type of the paper you are using. (See “Print
Media Requirements,” on p. 2-1.)
Q
Is the proper paper loaded correctly?
A
Be sure to fan the paper stack before loading it in the cassette. This keeps the
sheets of paper from sticking together.
Q
Is the output tray free of obstructions?
A
Do not place the delivered paper back on the output tray. (See “Face Down
Paper Output Area,” on p. 2-14.)
A
Do not place objects other than paper on the output tray. (See “Face Down
Paper Output Area,” on p. 2-14.)
Q
Is the machine installed in a proper location?
A
Check that the machine is installed in the proper location. (For information
about specifications of the machine, see “Specifications,” on p. 11-1. For safety
warnings and cautions, see “Installation,” on p. xiv.)
Envelopes do not feed correctly.
Q
Are the envelopes loaded correctly?
A
Make sure the envelopes are loaded correctly. (See “Loading an Envelope in
the Multi-Purpose Feeder,” on p. 2-8.)
Q
Is the proper envelope loaded?
A
Load the recommended envelopes (COM10, MONARCH, DL, or ISO-C5) in the
multi-purpose feeder. (See “Loading an Envelope in the Multi-Purpose Feeder,”
on p. 2-8.)