Customer support, Web and internet sites, Customer support technicians – Dell Intel PRO Family of Adapters User Manual
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Support: Intel® PRO Network Adapters WMI and CDM Providers
User Guide
Web and Internet Sites
Customer Support Technicians
If the troubleshooting procedures in this document do not resolve the problem, please contact Dell Computer Corporation for
technical assistance (refer to the "Getting Help" section in your system documentation).
Before you call...
You need to be at your computer with your software running and the product documentation at hand.
The technician may ask for the following:
Your address and telephone number
The name and model number of the product you are calling about
The serial number and service tag of the product
The names and version numbers of the software you are using to operate the product
The name and version number of the operating system you are using
The computer type (manufacturer and model number)
Expansion boards or add-in cards in your computer
The amount of memory in your computer
.
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