Dell XPS 730x H2C (Early 2009) - Manual (Page 40)

40
Troubleshooting
C LEAN THE DRIVE OR DISK
C HECK THE CABLE CONNECTIONS
R UN THE H ARDWARE T ROUBLESHOOTER — See "Troubleshooting Software and
Hardware Problems" on page 38.
R UN THE D ELL D IAGNOSTICS — See "Dell™ Diagnostics" on page 29.
Hard drive problems
R UN C HECK D ISK —
Windows XP:
1 Click Start and click My Computer.
2 Right-click Local Disk C:.
3 Click Properties→ Tools→ Check Now.
4 Click Scan for and attempt recovery of bad sectors and click Start.
Windows Vista:
1 Click Start and click Computer.
2 Right-click Local Disk C:.
3 Click Properties→ Tools→ Check Now.
The User Account Control window may appear. If you are an administrator on the
computer, click
Continue; otherwise, contact your administrator to continue the
desired action.
4 Follow the instructions on the screen.
Memory Problems
I F YOU EXPERIENCE M EMORY PROBLEMS —
• Reseat the memory modules (see the Service Manual at support.dell.com) to ensure
that your computer is successfully communicating with the memory.
• Ensure that you are following the memory installation guidelines (see the Service
Manual at support.dell.com).
• Ensure that the memory you are using is supported by your computer. For more
information about the type of memory supported by your computer, see
"Specifications" on page 65.
• Remove all memory and test one module at a time in the slot closest to the
microprocessor (see the Service Manual at support.dell.com).
• Run the MP Memory Test (see "MP Memory Test" on page 32).
• Run the Dell Diagnostics (see "Dell™ Diagnostics" on page 29).
book.book Page 40 Monday, November 10, 2008 1:26 PM