Cisco 1040 - Manual (Page 2)

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Overview
This guide is designed to help you quickly set up and use your Cisco 1040 Sensor (Cisco 1040). A
Cisco 1040 is a shelf-top unit that connects to the network and obtains Power over Ethernet (PoE)
through a Cisco Catalyst switch. It is easy to connect your Cisco 1040. These sections explain what a
Cisco 1040 does and how it fits in with CiscoWorks network management products:
• Cisco 1040s and IP Communications Service Monitor, page 2
• Cisco 1040s and IP Communications Operations Manager, page 2
Cisco 1040s and IP Communications Service Monitor
Cisco 1040s listen to Real-Time Transport (RTP) voice traffic on a Switch Port Analyzer (SPAN) port
that you must configure to mirror phone ports or voice VLANs. Cisco 1040 calculates Mean Opinion
Scores (MOS) and sends data at 60-second intervals to IP Communications Service Monitor (Service
Monitor).
Service Monitor examines the MOS value and compares it against a user-specified threshold value.
When MOS drops below the threshold, Service Monitor generates SNMP traps and sends them to up
to four recipients. A single Service Monitor can receive and analyze MOS data from multiple
Cisco 1040s. If you have more than one Service Monitor, you can configure Cisco 1040s to fail over
to a secondary or tertiary service monitor. For more information, see User Guide for
IP Communications Service Monitor.
Cisco 1040s and IP Communications Operations Manager
Optionally, you can use IP Communications Operations Manager (Operations Manager) to further
analyze, display, and act on the traps that Service Monitor generates. When configured as a trap
recipient from Service Monitor, Operations Manager generates service quality events, displays and
tracks these events on a real-time dashboard, and displays and stores event history. You can configure
additional event settings on Operations Manager that alert you to low MOS and to the occurrence of
many service quality events during a period of time. In addition, you can configure Operations
Manager to send notifications by e-mail, SNMP trap, and syslog message.