Canon IMAGEFORMULA DR-2010M - Manual (Page 29)

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2
Press the OPEN knob from both sides (a), and pull the
front unit out and downward to open it (b).
3
Remove the jammed document from the document
feeding side or document ejecting side.
IMPORTANT
Make sure to pull the document out carefully, without applying too
much force. If the jammed paper tears while you are pulling it out,
make sure to remove any remaining pieces from inside the
scanner.
4
Close the front unit by gently pushing it up on both sides
until clicks into place. Make sure that the front unit is
completely closed by pushing until you hear a click.
After removing the jammed paper, check to see if the last page
was scanned correctly, and then continue scanning.
Hint
If a paper jam occurs when [Rapid recovery system] is enabled in the
scanner driver settings, the image data of the document is not saved
and scanning stops. This allows you to continue scanning from the
document that caused the paper jam after the paper jam is fixed.
a
b