LaMotte 5 Series TDS Meter - Manual (Page 39)

Packaging and Delivery
Experienced personnel at LaMotte Company assure adequate protection
against normal hazards encountered during shipping. After the product leaves
the manufacturer, the transporter assures all responsibility for its safe delivery.
Damage claims must be filed immediately with the transporter to receive
compensation for damaged good
RETURN OF ITEMS
Should it be necessary to return the meter for repair or servicing, pack the
meter carefully in a suitable container with adequate packing material. A
return authorization number must be obtained from LaMotte Company by
calling 1-800-344-3100, faxing 1-410-778-6394, or emailing
[email protected]. Often a problem can be resolved over the phone or by
email. If a return of the meter is necessary, attach a letter with the return
authorization number, meter serial number, a brief description of problem and
contact information including phone & FAX numbers to the shipping carton.
This information will enable the service department to make the required
repairs more efficiently.
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