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Service information – Revel Embrace User Manual

Page 23

background image

Figure 21. Overall dimensions

for the EMBRACE

surround loudspeaker.

EMBRACE

Owner’s Manual

23

SERVICE INFORMATION

In the unlikely event that your Revel component requires service,
please contact your Revel dealer for immediate assistance. They
will determine if it can be serviced locally or requires shipment to
our factory or other service repair facility.

IMPORTANT: If factory service is required, please obtain a
return authorization number before shipping the defective unit
to us. Call the Revel Service Department at 1-818-717-0770 on
any business day, from 9

A

.

M

. to 5

P

.

M

. PST.

• In order to repair the unit quickly, please provide us with the

product’s serial number and detailed information about the
problem the unit is experiencing, especially if it is intermittent.

• If applicable, include a copy of the original bill of sale to verify

the unit’s warranty coverage.

IMPORTANT: Be sure to pack each unit to be returned in its
original packing carton and mark the return authorization
number(s) on the outer carton(s) for identification.

Your Revel dealer can order a new set of shipping materials if you
no longer have the original cartons. Since there will be a charge for
this service, we strongly recommend saving all packing materials.

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Dipole

Bipole

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,

,

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,

,

top view

front view

side view

23

3

4

" (603 mm)

9

5

8

"

(245 mm)

11

3

8

"

(289 mm)