beautypg.com

E-flite Park 300 Brushless Outrunner Motor, 1380Kv User Manual

Page 4

background image

Questions, Assistance, and Repairs
Your local hobby store and/or place of purchase cannot provide warranty support or repair. Once
assembly, setup or use of the product has been started, you must contact Horizon Hobby, Inc. directly. This
will enable Horizon to better answer your questions and service you in the event that you may need any
assistance.

Questions or Assistance
For questions or assistance, please direct your email to [email protected], or call
877.504.0233 toll free to speak to a service technician.

Inspection or Repairs
If your product needs to be inspected or repaired, please call for a Return Merchandise Authorization
(RMA). Pack the product securely using a shipping carton. Please note that original boxes may be
included, but are not designed to withstand the rigors of shipping without additional protection. Ship via a
carrier that provides tracking and insurance for lost or damaged parcels, as Horizon Hobby, Inc. is not
responsible for merchandise until it arrives and is accepted at our facility. Include your complete name,
address, phone number where you can be reached during business days, RMA number, and a brief
summary of the problem. Be sure your name, address, and RMA number are clearly written on the
shipping carton.

Warranty Inspection and Repairs
To receive warranty service, you must include your original sales receipt verifying the proof-of-purchase
date. Providing warranty conditions have been met, your product will be repaired or replaced free of
charge. Repair or replacement decisions are at the sole discretion of Horizon Hobby.

Non-Warranty Repairs
Should your repair not be covered by warranty and the expense exceeds 50% of the retail purchase cost,
you will be provided with an estimate advising you of your options. You will be billed for any return freight
for non-warranty repairs. Please advise us of your preferred method of payment. Horizon Hobby accepts
money orders and cashiers checks, as well as Visa, MasterCard, American Express, and Discover cards. If
you choose to pay by credit card, please include your credit card number and expiration date. Any repair
left unpaid or unclaimed after 90 days will be considered abandoned and will be disposed of accordingly.

Motors requiring inspection or repair should be shipped to the following address (freight prepaid):

Horizon Service Center

4105 Fieldstone Road

Champaign, Illinois 61822

E-flite is an exclusive brand of

Horizon Hobby, Inc.

(877) 504-0233

www.E-fliteRC.com / www.horizonhobby.com

© 2006 Horizon Hobby, Inc