Operating instructions, Warranty and repair policy, Warranty repairs – E-flite Hacker E3-37 Brushless Inrunner Motor, 3700kV User Manual
Page 2: Non-warranty repairs
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Operating Instructions:
1.
This brushless motor requires the use of a sensorless brushless speed control. Failure to use the correct speed control may result in damage
to the motor and/or speed control. Recommended controllers brands include E-flite (EFLA311), Castle, and Hacker.
2.
When mounting the motor, be sure the correct length of screws are used so damage to the inside of the motor will not occur. The use of long
screws will damage the motor.
3.
You may connect the three motor wires directly to the controller with solder or use connectors such as gold plated brushless bullet connectors
(EFLA241), which will also need to be soldered properly to your wires. The three motor wires can be connected in any order to the three
output wires or output port on a sensorless brushless speed control. Be sure to use heat shrink tubing to properly insulate the wires so the
wires will not short.
Note: Shorting may damage the motor and speed control.
4.
If you add connectors and you no longer wish to use them, never cut the motor wires. Remove them by properly desoldering them.
Shortening the motor wires is considered an improper modification of the motor and may cause the motor to fail.
5.
When you connect the motor to the esc, check the rotation direction of the motor. If you find the rotation is reversed, switching any two motor
wires will reverse the direction so the motor rotates properly.
6.
Proper cooling of the motor is very important during operation. New technology has brought much higher capacity batteries with higher
discharge rates, which can cause extreme motor temperatures during operation. It is the responsibility of the user to monitor the temperature
and prevent overheating. Overheating of the motor is not covered under any warranty.
7.
You can install the propeller on the motor shaft after you have confirmed proper rotation direction. Also consult the instruction included with
your sensorless electronic speed control for proper adjustments and timing.
8.
Once the battery is connected to the motor, please use extreme caution. Stay clear of the rotating propeller since spinning propellers are very
dangerous as the motors produce high amounts of torque.
9.
Never disassemble the motor. This will void any warranty.
Warranty and Repair Policy:
The Hacker E3 motors are guaranteed to be free from original manufacturing defects in material and workmanship at the date of purchase. No term
warranty applies to this product. This warranty does not cover any component parts damaged by use, misuse, unauthorized service or any form of
modification. Horizon Hobby, Hacker, and Aero-Model assume no liability for damages caused during the installation of this motor. At no time will
Horizon Hobby, Hacker, and Aero-Model be responsible for collateral or incidental damages caused during the operation of this motor. We reserve the
right to change or modify this warranty at any time.
To speak to a service technician, call (877) 504-0233.
Warranty Repairs:
To receive warranty service, you must include your original sales receipt verifying the proof-of-purchase date. Providing that warranty conditions have
been met, your motor will be repaired free of charge.
Non-Warranty Repairs:
Should your repair cost exceed 50% of the retail purchase cost, you will be provided with an estimate advising you of your options. Any return freight for
non-warranty repairs will be billed to the customer. For non-warranty repairs, please advise us of the credit card that you prefer to use. Horizon Service
Center accepts Visa or MasterCard. Include your card number and the expiration date. Horizon Service Center also accepts money orders.
If your motor needs to be repaired, ship the motor in its original box (freight prepaid) to:
Horizon Service Center
Attn: E-flite™ Service Center
4105 Fieldstone Rd.
Champaign, IL 61822
Include your complete name and address information inside the carton, as well as clearly writing it on the outer label/return address area. Include a brief
summary of the difficulty. Date your correspondence and be sure that your name and address appear on this enclosure. Also, please include a phone
number where you can be reached during the business day.
E-flite is an exclusive brand of
Horizon Hobby, Inc.
4105 Fieldstone Road
Champaign, IL 61822
(877) 504-0233
www.horizonhobby.com
All trademarks and logos are the property of their respective owners.
Hacker logo is used with permission.
© 2004 Horizon Hobby, Inc