E-flite Delta-V 15 69mm Electric Ducted Fan User Manual
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Inspection or Repairs
If this Product needs to be inspected or repaired, please call for a Return Merchandise Authorization (RMA). Pack the Product securely using a
shipping carton. Please note that original boxes may be included, but are not designed to withstand the rigors of shipping without additional
protection. Ship via a carrier that provides tracking and insurance for lost or damaged parcels, as Horizon is not responsible for merchandise
until it arrives and is accepted at our facility. A Service Repair Request is available at the “Support” tab. If you do not
have internet access, please include a letter with your complete name, street address, email address and phone number where you can be reached
during business days, your RMA number, a list of the included items, method of payment for any non-warranty expenses and a brief summary of the
problem. Your original sales receipt must also be included for warranty consideration. Be sure your name, address, and RMA number are clearly
written on the outside of the shipping carton.
Warranty Inspection and Repairs
To receive warranty service, you must include your original sales receipt verifying the proof-of-purchase date. Provided warranty conditions
have been met, your Product will be repaired or replaced free of charge. Repair or replacement decisions are at the sole discretion of Horizon
Hobby.
Non-Warranty Repairs
Should your repair not be covered by warranty the repair will be completed and payment will be required without notification or estimate
of the expense unless the expense exceeds 50% of the retail purchase cost. By submitting the item for repair you are agreeing to payment of
the repair without notification. Repair estimates are available upon request. You must include this request with your repair. Non-warranty repair
estimates will be billed a minimum of ½ hour of labor. In addition you will be billed for return freight. Please advise us of your preferred method of
payment. Horizon accepts money orders and cashiers checks, as well as Visa, MasterCard, American Express, and Discover cards. If you choose
to pay by credit card, please include your credit card number and expiration date. Any repair left unpaid or unclaimed after 90 days will be
considered abandoned and will be disposed of accordingly. Please note: non-warranty repair is only available on electronics and model
engines.
Items requiring inspection or repair should be shipped to the following address (freight prepaid):
Horizon Service Center
4105 Fieldstone Road
Champaign, Illinois 61822
Please call 877-504-0233, or e-mail us at [email protected] with any questions or
concerns regarding this product or warranty.
United Kingdom:
Horizon Hobby UK
Units 1-4 Ployters Rd
Staple Tye
Southern Way
Harlow, Essex CM18 7NS
United Kingdom
Please call +44 (0) 1279 641 097 or email us at [email protected] with any questions or concerns regarding this product or
warranty.
Germany:
Horizon Technischer Service
Hamburger Strasse 10
25335 Elmshorn
GERMANY
Please call +49 4121 46199 66 or email us at [email protected] with any questions or concerns regarding this product or
warranty.
Made in China
© 2008 Horizon Hobby, Inc.
www.horizonhobby.com
www.E-fliteRC.com
E-flite® is an exclusive brand of Horizon Hobby, Inc.
Instructions for Disposal of WEEE by Users in the European Union This product must not be disposed of with other waste. Instead, it is the user’s
responsibility to dispose of their waste equipment by handing it over to as designated collection point for the recycling of waste electrical and
electronic equipment. The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources
and ensure that it is recycled in a manner that protects human health and the environment. For more information about where you can drop off your
waste equipment for recycling, please contact your local city office, your household waste disposal service or where you purchased the product.