E-flite 60 - 120 85-Degree Main Electric Retracts - Manual (Page 4)

Inspection or Repairs
If this Product needs to be inspected or repaired, please
call for a Return Merchandise Authorization (RMA). Pack
the Product securely using a shipping carton. Please note
that original boxes may be included, but are not designed to
withstand the rigors of shipping without additional protection.
Ship via a carrier that provides tracking and insurance for
lost or damaged parcels, as Horizon is not responsible for
merchandise euntil it arrives and is accepted at our facility.
A Service Repair Request is available at www.horizonhobby.
com on the “Support” tab. If you do not have internet access,
please include a letter with your complete name, street
address, email address and phone number where you
can be reached during business days, your RMA number, a
list of the included items, method of payment for any non-
warranty expenses and a brief summary of the problem.
Your original sales receipt must also be included for warranty
consideration. Be sure your name, address, and RMA number
are clearly written on the outside of the shipping carton.
Warranty Inspection and Repairs
To receive warranty service, you must include your original
sales receipt verifying the proof-of-purchase date. Provided
warranty conditions have been met, your Product will be
repaired or replaced free of charge.
Repair or replacement decisions are at the sole discretion of
Horizon Hobby.
Non-Warranty Repairs
Should your repair not be covered by warranty the repair will
be completed and payment will be required without notification
or estimate of the expense unless the expense exceeds
50% of the retail purchase cost. By submitting the item for
repair you are agreeing to payment of the repair without
notification. Repair estimates are available upon request.
You must include this request with your repair. Non-warranty
repair estimates will be billed a minimum of ½ hour of labor. In
addition you will be billed for return freight. Please advise us
of your preferred method of payment. Horizon accepts money
orders and cashiers checks, as well as Visa, MasterCard,
American Express, and Discover cards. If you choose to pay
by credit card, please include your credit card number and
expiration date. Any repair left unpaid or unclaimed after 90
days will be considered abandoned and will be disposed of
accordingly. Please note: non-warranty repair is only available
on electronics and model engines.
United States:
Electronics and engines requiring inspection or repair should be
shipped to the following address:
Horizon Service Center
4105 Fieldstone Road
Champaign, Illinois 61822
USA
All other Products requiring warranty inspection or repair should
be shipped to the following address:
Horizon Product Support
4105 Fieldstone Road
Champaign, Illinois 61822
USA
Please call 877-504-0233 or e-mail us at productsupport@
horizonhobby.com with any questions or concerns regarding this
product or warranty.
United Kingdom:
Electronics and engines requiring inspection or repair should be
shipped to the following address:
Horizon Hobby Limited
Units 1-4 Ployters Rd
Staple Tye
Harlow, Essex
CM18 7NS
United Kingdom
Please call +44 (0) 1279 641 097 or e-mail us at
[email protected] with any questions or concerns
regarding this product or warranty.
Germany:
Electronics and engines requiring inspection or repairs should
be shipped to the following address:
Horizon Technischer Service
Hamburger Strasse 10
25335 Elmshorn
Germany
Please call +49 4121 46199 66 or e-mail us at
[email protected] with any questions or concerns
regarding this product or warranty.
France:
Electronics and engines requiring inspection or repair should be
shipped to the following address:
Horizon Hobby SAS
14 Rue Gustave Eiffel
Zone d’Activité du Réveil Matin
91230 Montegron
France
33 (0) 1 60 47 44 70
Compliance Information for the European Union
No. HH20100411
Product(s):
EFL 60-120 size Electric Retracts
Item Number(s): EFLG400, EFLG410, EFLG420, EFLG430
The object of declaration described above is in conformity with
the requirements of the specifications listed below, following
the provisions of the European EMC Directive 2004/108/EC:
EN55014--1 Electromagnetic compatibility - Emission
EN55014-2 Electromagnetic compatibility - Immunity
Signed for and on behalf of:
Horizon Hobby, Inc.
Champaign, IL USA
April 11, 2010
Steven A. Hall
Vice President
International Operations and Risk Management
Horizon Hobby, Inc.
This product must not be disposed of with other waste.
Instead, it is the user’s responsibility to dispose of their
waste equipment by handing it over to a designated
collection point for the recycling of waste electrical and
electronic equipment. The separate collection and recycling
of your waste equipment at the time of disposal will help to
conserve natural resources and ensure that it is recycled in
a manner that protects human health and the environment.
For more information about where you can drop off your
waste equipment for recycling, please contact your local city
office, your household waste disposal service or where you
purchased the product.
© 2010 Horizon Hobby, Inc.
28107 Printed 03/2010
Declaration of Conformity
(in accordance with ISO/IEC 17050-1)
Instructions for Disposal of WEEE by Users
in the European Union.