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Trademarks, Notice, Contacting support – AJA RH10UC User Manual

Page 2: Limited warranty

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Trademarks

AJA

®

, KONA

®

, Ki Pro®, and XENA

®

are registered trademarks of AJA Video, Inc. FiDO™, Io HD

and Io

are

trademarks of AJA Video, Inc. HDMI, the HDMI logo and High-Definition Multimedia Interface are trademarks
or registered trademarks of HDMI Licensing LLC. DVI is a registered trademark of DDWG. All other trademarks
are the property of their respective holders.

Notice

Copyright © 2010 AJA Video, Inc. All rights reserved. All information in this manual is subject to change
without notice. No part of the document may be reproduced or transmitted in any form, or by any means,
electronic or mechanical, including photocopying or recording, without the express written permission of
AJA Inc.

Contacting Support

To contact AJA Video for sales or support, use any of the following methods:

180 Litton Drive, Grass Valley, CA. 95945 USA

Telephone: 800.251.4224 or 530.274.2048
Fax: 530.274.9442

Web: http://www.aja.com
Support Email: [email protected]
Sales Email: [email protected]

When calling for support, have all information at hand prior to calling.

Limited Warranty

AJA Video warrants that this product will be free from defects in materials and workmanship for a period of
five years from the date of purchase. If a product proves to be defective during this warranty period, AJA
Video, at its option, will either repair the defective product without charge for parts and labor, or will provide
a replacement in exchange for the defective product.

In order to obtain service under this warranty, you the Customer, must notify AJA Video of the defect before
the expiration of the warranty period and make suitable arrangements for the performance of service. The
Customer shall be responsible for packaging and shipping the defective product to a designated service
center nominated by AJA Video, with shipping charges prepaid. AJA Video shall pay for the return of the
product to the Customer if the shipment is to a location within the country in which the AJA Video service
center is located. Customer shall be responsible for paying all shipping charges, insurance, duties, taxes, and
any other charges for products returned to any other locations.

This warranty shall not apply to any defect, failure or damage caused by improper use or improper or
inadequate maintenance and care. AJA Video shall not be obligated to furnish service under this warranty a)
to repair damage resulting from attempts by personnel other than AJA Video representatives to install, repair
or service the product, b) to repair damage resulting from improper use or connection to incompatible
equipment, c) to repair any damage or malfunction caused by the use of non-AJA Video parts or supplies, or
d) to service a product that has been modified or integrated with other products when the effect of such a
modification or integration increases the time or difficulty of servicing the product.

THIS WARRANTY IS GIVEN BY AJA VIDEO IN LIEU OF ANY OTHER WARRANTIES, EXPRESS OR IMPLIED. AJA
VIDEO AND ITS VENDORS DISCLAIM ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE. AJA VIDEO’S RESPONSIBILITY TO REPAIR OR REPLACE DEFECTIVE PRODUCTS IS THE
WHOLE AND EXCLUSIVE REMEDY PROVIDED TO THE CUSTOMER FOR ANY INDIRECT, SPECIAL, INCIDENTAL OR
CONSEQUENTIAL DAMAGES IRRESPECTIVE OF WHETHER AJA VIDEO OR THE VENDOR HAS ADVANCE NOTICE
OF THE POSSIBILITY OF SUCH DAMAGES.