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Back cover, Rockwell automation support, Installation assistance – Rockwell Automation EK-29000-DPH01 Dual Probe Holder User Manual

Page 14: New product satisfaction return

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Publication GMSI10-UM028A-EN-E - November 2007

Copyright © 2007 Rockwell Automation, Inc. All rights reserved. Printed in the U.S.A.

Rockwell Automation Support

Rockwell Automation provides technical information on the web to assist you in using our
products. At http://support.rockwellautomation.com, you can find technical manuals, a
knowledge base of FAQs, technical and application notes, sample code and links to software
service packs, and a MySupport feature that you can customize to make the best use of these
tools.

For an additional level of technical phone support for installation, configuration and
troubleshooting, we offer TechConnect Support programs. For more information, contact
your local distributor or Rockwell Automation representative, or visit
http://support.rockwellautomation.com.

Installation Assistance

If you experience a problem with a hardware module within the first 24 hours of installation,
please review the information that's contained in this manual. You can also contact a special
Customer Support number for initial help in getting your module up and running:

New Product Satisfaction Return

Rockwell tests all of our products to ensure that they are fully operational when shipped from
the manufacturing facility. However, if your product is not functioning and needs to be
returned:

Listen. Think. Solve, Allen-Bradley and XM are trademarks of Rockwell Automation, Inc.
Trademarks not belonging to Rockwell Automation are property of their respective companies.

United States

1.440.646.3223
Monday – Friday, 8am – 5pm EST

Outside United
States

Please contact your local Rockwell Automation representative for any
technical support issues.

United States

Contact your distributor. You must provide a Customer Support case number
(see phone number above to obtain one) to your distributor in order to
complete the return process.

Outside United
States

Please contact your local Rockwell Automation representative for return
procedure.