Back cover, Rockwell automation support, Documentation feedback – Rockwell Automation Logix5000 Systems: Connecting PowerFlex 40 Drives over an EtherNet/IP Network Quick Start User Manual
Page 36: Installation assistance, New product satisfaction return
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Publication IASIMP-QS029A-EN-P - February 2012
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Rockwell Automation Support
Rockwell Automation provides technical information on the Web to assist you in using its products.
At
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For an additional level of technical phone support for installation, configuration, and troubleshooting, we offer
TechConnect
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support programs. For more information, contact your local distributor or Rockwell Automation
Installation Assistance
If you experience a problem within the first 24 hours of installation, review the information that is contained in this
manual. You can contact Customer Support for initial help in getting your product up and running.
New Product Satisfaction Return
Rockwell Automation tests all of its products to ensure that they are fully operational when shipped from the
manufacturing facility. However, if your product is not functioning and needs to be returned, follow these procedures.
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Outside United States
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