Back cover, Rockwell automation support – Rockwell Automation 1797-OB4D FLEX Ex 24V DC Nonisolated Source 4 Output Module User Manual

Page 30

Rockwell Automation Support

Rockwell Automation provides technical information on the Web to assist you in using
its products. At

http://support.rockwellautomation.com

, you can find technical

manuals, a knowledge base of FAQs, technical and application notes, sample code and
links to software service packs, and a MySupport feature that you can customize to
make the best use of these tools.
For an additional level of technical phone support for installation, configuration, and
troubleshooting, we offer TechConnect Support programs. For more information,
contact your local distributor or Rockwell Automation representative, or visit

http://support.rockwellautomation.com

Installation Assistance

If you experience a problem with a hardware module within the first 24 hours of
installation, please review the information that's contained in this manual. You can also
contact a special Customer Support number for initial help in getting your module up
and running.

New Product Satisfaction Return

Rockwell tests all of its products to ensure that they are fully operational when shipped
from the manufacturing facility. However, if your product is not functioning, it may
need to be returned.

Allen-Bradley, Rockwell Automation, FLEX Ex, ControlLogix, RSLinx, and TechConnect are trademarks of
Rockwell Automation, Inc.

United States

1.440.646.3434 Monday – Friday, 8am – 5pm EST

Outside United States

Please contact your local Rockwell Automation representative for
any technical support issues.

United States

Contact your distributor. You must provide a Customer Support case
number (see phone number above to obtain one) to your distributor
in order to complete the return process.

Outside United States

Please contact your local Rockwell Automation representative for
return procedure.

Publication

1797-5.6 - June 2011

PN -110744

Supersedes Publication 1797-5.6 - February 2006