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Support services, Technical support, Engineering and field services – Rockwell Automation 1771ACN/B_1771ACNR/B,D17716.5.123 U.MNL CONTROLNET ADAPTER User Manual

Page 57: Technical training, Repair and exchange services

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Support Services

Publication 1771-6.5.123 – May 1996

At Allen-Bradley, customer service means experienced
representatives at Customer Support Centers in key cities throughout
the world for sales service and support. Our value-added services
include:

Technical Support

SupportPlus programs

telephone support and 24-hour emergency hotline

software and documentation updates

technical subscription services

Engineering and Field Services

application engineering assistance

integration and start-up assistance

field service

maintenance support

Technical Training

lecture and lab courses

self-paced computer and video-based training

job aids and workstations

training needs analysis

Repair and Exchange Services

your only “authorized” source

current revisions and enhancements

worldwide exchange inventory

local support

Support Services