Back cover, Rockwell automation support, Installation assistance – Rockwell Automation 1756-CN2RXT ControlLogix-XT ControlNet Interface Module, Series B Installation Instructions User Manual
Page 36: New product satisfaction return
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Rockwell Automation Support
Rockwell Automation provides technical information on the Web to assist you
in using its products.
For an additional level of technical phone support for installation,
configuration, and troubleshooting, we offer TechConnect support programs.
For more information, contact your local distributor or Rockwell Automation
representative, or visit
.
Installation Assistance
If you experience a problem within the first 24 hours of installation, please
review the information that's contained in this manual. You can also contact a
special Customer Support number for initial help in getting your product up
and running.
New Product Satisfaction Return
Rockwell Automation tests all of its products to ensure that they are fully
operational when shipped from the manufacturing facility. However, if your
product is not functioning and needs to be returned, follow these procedures.
Allen-Bradley, ControlFlash, ControlLogix, ControlLogix-XT, FlexI/O-XT, Logix5000, RSLinx, RSLogix
5000, Rockwell Automation, and TechConnect are trademarks of Rockwell Automation, Inc.
Trademarks not belonging to Rockwell Automation are property of their respective companies.
United States
1.440.646.3434
Monday – Friday, 8 a.m. – 5 p.m. EST
Outside United States
Please contact your local Rockwell Automation representative for any
technical support issues.
United States
Contact your distributor. You must provide a Customer Support case number
(call the phone number above to obtain one) to your distributor in order to
complete the return process.
Outside United States
Please contact your local Rockwell Automation representative for the return
procedure.
Publication 1756-IN634A-EN-P - April 2009
PN-36806
Copyright © 2009 Rockwell Automation, Inc. All rights reserved. Printed in the U.S.A.