Rockwell Automation 1609-S350NS_ES Uninterruptible Power Supply - 350VA - Manual (Page 10)

11
Troubleshooting
Troubleshooting
Use this chart to solve minor installation and operation problems. Refer to Rockwell Automation Tech Support
at 440-646-5800 for further support.
Problem and/or Possible Cause Solution
UPS will not turn on
The battery is not connected properly. Check that the battery module connector is fully engaged.
button not pushed. Press the button once to apply power to the UPS and connected
equipment.
The UPS is not connected to utility
power supply.
Check that the UPS is properly connected to utility power.
UPS will not turn off
The UPS is experiencing an internal
fault. Do not attempt to use the UPS. Unplug the UPS and have it serviced
immediately.
UPS beeps occasionally
Normal UPS operation when running
on battery. The UPS is protecting the connected equipment. Press the button to
silence this alarm.
UPS is not providing expected backup time
The UPS battery module(s) are weak
due to a recent power outage or battery
module(s) are near the end of their
service life.
Charge the battery module(s). Battery modules require recharging after
extended outages. Battery modules can wear faster when put into service
often or when operated at elevated temperatures. If the battery module(s) are
near the end of their service life, consider replacing the battery module(s)
even if the replace battery LED is not yet illuminated.
Left half, right half, or center section of front panel is flashing
The UPS is experiencing an internal
fault.
Do not attempt to use the UPS. Unplug the UPS and have it serviced
immediately.
All LEDs are illuminated and the UPS emits a constant beeping
The UPS is experiencing an internal
fault. Do not attempt to use the UPS. Unplug the UPS and have it serviced
immediately.
Front panel LEDs flash sequentially
The UPS has been shut down remotely
through software or an optional
accessory card.
None. The UPS will restart automatically when utility power returns.