Yamato Scientific BH500 Thermo-Elite - Manual (Page 31)

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After service and warranty
If a service call is required:
1. If a Service Call is required
„ If a problem occurs with this unit, record the
error code on the display and stop the
operation immediately, turn off the power
switch, and disconnect the power plug from
the receptacle. Contact our sales or
service representative.
„ Check the warranty card or the name plate
of your water bath and give us the
information below.
♦
Model of your unit;
♦
Serial product number of your unit;
♦
Date of purchase; and
♦
Problem with your unit (as detailed as
possible).
2. Warranty Card (attached to your Unit)
„ Please fill out completely and return the
bottom portion of the warranty card when
the unit is received. The completed top
portion is your Registration Card that should
be retained for your records.
„ Warranty period is one (1) year after the
date of your purchase. During this
warranty period, we will offer free repair
service on the basis of the conditions
provided on the warranty card.
„ If you need repair service after expiration of
the warranty period, contact our sales or
service representative in your vicinity or
service office for advice.
3. Warranty Card (attached to your unit)
„ Repair parts will be available for at least 7 years after termination of our production of the BH series.
Repair parts mean the parts that are necessary to maintain the performance of the units.
Troubleshooting
Problem Cause/Solution
No display of current hour in the sub-display
at the activation of the circuit breaker.
♦ Check if the power cable is firmly connected to
a receptacle.
♦ Check for power failure.
Temperature fluctuates during the operation
♦ Does ambient temperature fluctuate violently?
♦ Are there too many samples in the chamber?
♦ Are the samples too moist?
It takes too much time for temperature to rise.
♦ Are there too many samples in the chamber?