STEMCO Tractor Interface Module - Manual (Page 17)

17
APPENDIX
Troubleshooting
Try the recommended actions to correct issues. Additional support is available by calling
Stemco customer support at 800-527-8492.
TIM
– OBC Communications Issues
Symptom – Line 1 NOT shown on PeopleNet display & TIM Light is on or flashing
1) This indicates that the TIM is not communicating successfully with the OBC. Review
the installation instructions to ensure the g3 services port on the PeopleNet computer is
configured correctly. Ensure the cable is connected securely on both ends.
LED Indicator Codes
Light Description Recommended Actions
Single Blinking
RED Communication not working with
PeopleNet OBC 1) Review Installation Instructions for
OBC g3 services port configuration. 2)
Replace cable.
3) Call Stemco Customer Service
Double Blinking
RED Communication working but PeopleNet
OBC is sending error codes to the TIM
which the TIM is not able to correct. 1) Call Stemco Customer Service
Solid BLUE Boot Loader cannot find a valid firmware
image. 1) Call Stemco Customer Service
Blinking BLUE Voltage supplied to the TIM is below 5
Volts.
1) Measure voltage on 9 pin D
connector end of cable. Pin 9 (from
+10 to +28VDC); pin 5 DC Common(-)