Service assistance, Mercury marine service offices, Owner service assistance – MotorGuide VariMAX User Manual
Page 52

OWNER SERVICE ASSISTANCE
48
eng
Symptom
Possible Cause
Resolution
Motor rotates in the
wrong direction
Direction control switch is in
the wrong position
Refer to Setting the Direction
Control Switch.
BluVis function
display failure
Electrical
Refer to a service center.
Wiring or electrical
connection faulty
Check the battery connection or
refer to a service center.
Difficulty removing
propeller
Bent propeller pin
Hold one blade and lightly tap
the opposite blade with a rubber
mallet.
Use a putty knife on both sides
of the propeller to apply equal
pressure.
Bent armature shaft
Refer to a service center.
Service Assistance
Your satisfaction with your product is very important to us. If you have
a problem or question about your motor, contact your dealer or any
certified MotorGuide service center. For more service assistance
information, refer to Warranty Information.
The following information will be needed by the service office:
• Your name and address
• Daytime telephone number
• Model and serial number of your trolling motor
• Proof of purchase or registration verification
• Nature of problem
Mercury Marine Service Offices
For assistance, call, fax, or write. Please include your daytime
telephone number with mail and fax correspondence.