Troubleshooting, Unit does not respond to front panel buttons, No video from vga output – Intelix DIGI-P122 User Manual
Page 21: Audio distorted, No microphone audio, Unit does not power on
DIGI-P122 / DIGI-P123 Installation Guide
Troubleshooting
Unit does not power on
Verify power outlet is active.
Verify continuity in power cable.
Unit does not respond to front panel buttons
Front panel is locked – send RS232 command 0605%
No video from VGA output
Check VGA cable.
HDMI source may be encrypted (Bluray player, etc.) This is normal, encrypted sources cannot be
converted to HD analog.
Switcher output may be an incompatible video format – change output resolution.
Audio distorted
Turn volume down.
If using a line level source, be sure that it is connected to the line level input of the MIC.
No microphone audio
Be sure the microphone is connected to the mic level input of the MIC.
Check the microphone – if it is a condenser (electrostatic), it may require phantom power. The
DIGI-P122/123 does not supply phantom power.
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