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6 troubleshooting – Heidolph ROTAVAC vario control User Manual

Page 22

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Documents are only to be used and distributed completely and unchanged. It is strictly the users´ responsibility to check carefully

the validity of this document with respect to his product. Manual-no.: 999223 / 08/07/2009

page 22 of 34

6 Troubleshooting

Fault

Possible cause

Remedy

❑ Pump does not start or

stops immediately.

➨ Supply voltage too low or

power supply failure?

✔ Check supply voltage. Check

fuse.

➨ Control signal for motor speed

is missing?

✔ Check control signal.

➨ Pressure in outlet pipeline too

high?

✔ Remove blockade in line,

open valve.

➨ Motor overloaded?

✔ Allow motor to cool down,

identify and eliminate cause

of failure. Manual reset is

necessary. Switch off pump

or unplug mains.

❑ Pump does not achieve

its ultimate vacuum or

usual pumping speed.

➨ Leak in the pipeline or vacu-

um system?

✔ Check pump directly - con-

nect vacuum gauge directly

at pump inlet - then check

connection, pipeline and

vacuum system if necessary.

➨ Long, narrow line?

✔ Use lines with larger dia-

meter, length as short as

possible.

➨ Pump has been exposed to

condensate?

✔ Allow pump to run for some

minutes with atmospheric

pressure at the inlet.

➨ Deposits have been formed

inside the pump?

✔ Clean and inspect the pump

heads.

➨ Diaphragms or valves dam-

aged?

✔ Replace diaphragms and/or

valves.

➨ Outgassing substances or va-

por generated in the process?

✔ Check process parameters.

➨ Pump temperature too high

(motor speed reduced)?

✔ Ensure sufficient cooling of

the pump or reduce inlet pres-

sure.

❑ Pump too noisy.

➨ Loud exhaust noise?

✔ Connect hose or silencer to

pump outlet.

➨ Diaphragm crack or dia-

phragm clamping disc loose?

✔ Perform maintenance.

➨ Other than above mentioned

causes?

✔ Contact local distributor.

❑ Pump seized.

✔ Contact local distributor.

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