Automatic water filters, Table 6 - troubleshooting procedures – Flint & Walling CCF Series Air Induction Water Treatment Systems User Manual
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WATER TREATMENT
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Automatic Water Filters
Table 6 - Troubleshooting Procedures
Problem
Possible Cause
Solution
1. Timer does not
display time of day
a. AC adapter unplugged
a. Connect power
b. No electric power at outlet
b. Repair outlet or use working outlet
c. Defective transformer
c. Replace transformer
d. Defective PC board
d. Replace PC board
2. Timer does not
display correct time 
of day
a. Switched outlet
a. Use uninterrupted outlet
b. Power outage
b. Reset time of day
c. Defective PC board
c. Replace PC board
3. Control valve
regenerates at 
wrong time of day
a. Power outages
a. Reset control valve to correct time of day
b. Time of day not set correctly
b. Reset to correct time of day
c. Defective PC board
c. Reset regeneration time
4. E1, E2, or E3
E1 - Unable to recognize 
start of regeneration
E2 - Unexpected stall
E3 - Motor ran too 
long, timed out trying 
to reach the next cycle 
position or trying to 
reach home position
a. Control valve has just been serviced
a. Press SET HOUR and DOWN for 3 seconds or
unplug power source jack (black wire) from 
the circuit board and plug back in to reset 
control valve.
b. Foreign matter is lodged in control valve
b. Check piston and spacer stack
assembly for foreign matter.
c. High drive forces on piston
c. Replace piston(s) and spacer stack assembly
d. Control valve piston not in home position
d. Press SET HOUR and DOWN for 3 seconds or
unplug power source jack (black wire) from 
the circuit board and plug back in to reset 
control valve
e. Motor not inserted fully to engage pinion,
motor wires broken or disconnected, motor 
failure
e. Check motor and wiring. Replace
motor if necessary
f. Drive gear label dirty or damaged, missing
or broken gear
f.
Clean drive gear
g. Drive bracket incorrectly aligned to back
plate
g. Reseat drive bracket properly
h. PC board is damaged or defective
h. Replace PC board
i.
PC board incorrectly aligned to drive 
bracket
i.
Ensure PC board is correctly snapped on to 
drive bracket
5. Control valve stalled
in regeneration
a. Motor not operating
a. Replace motor
b. No electric power at outlet
b. Repair outlet or use working outlet
c. Defective AC adapter
c. Replace AC adapter
d. Defective PC board
d. Replace PC board
e. Broken drive gear or drive cap assembly
e. Replace piston kit
f. Broken piston retainer
f.
Replace piston kit
g. Broken main or regenerant piston
g. Replace piston kit
7. Control valve does
not regenerate 
automatically when 
UP and DOWN 
button is depressed 
and held
a. AC adapter unplugged
a. Connect AC adapter
b. No electric power at outlet
b. Repair outlet or use working outlet
c. Broken drive gear or drive cap assembly
c. Replace drive gear or drive cap assembly.
d. Defective PC board
d. Replace PC board
8. Control valve does
lnot regenerate 
automatically but 
does when UP and 
DOWN button is 
depressed and held
a. Defective PC board
a. Replace PC board
b. Set-up error
b. Check control valve set-up procedure
