CounterPath Bria 3.1 for Mac User Guide - Retail Deployments - Manual (Page 3)

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Contents
Introduction...................................................................................................................................1
Installation and Setup....................................................................................................................3
Getting Ready .........................................................................................................................3
Configuring Bria .....................................................................................................................4
Troubleshooting ......................................................................................................................7
Checking for Bria Updates .....................................................................................................7
Using Bria .....................................................................................................................................9
The Onscreen Softphone.........................................................................................................9
Placing a Call ..........................................................................................................................11
Handling Incoming Calls ........................................................................................................15
Handling an Established Call..................................................................................................17
Transfering a Call ...................................................................................................................18
Handling Video Calls.............................................................................................................20
Conference Calls.....................................................................................................................22
Voicemail................................................................................................................................25
Forwarding Calls.....................................................................................................................25
Working in Deskphone Mode.................................................................................................26
Instant Messaging ...................................................................................................................27
Sending and Receiving Files...................................................................................................31
The Contacts Tab ..........................................................................................................................33
Populating the Contact List.....................................................................................................34
Managing Contacts and Groups..............................................................................................36
Using Contacts ........................................................................................................................38
Sharing Online Status .............................................................................................................39
Privacy ....................................................................................................................................43
Using Other Resources .................................................................................................................45
The History Tab ......................................................................................................................45
The Favorites Tab ...................................................................................................................46
Configuring Bria ...........................................................................................................................47
Configuring Accounts: the Accounts Tab ..............................................................................47
General Preferences ................................................................................................................63
A Troubleshooting ........................................................................................................................77
B Dial Plan....................................................................................................................................81
C Contact List Headings ...............................................................................................................88
D Glossary ....................................................................................................................................89