Allen&Heath GS3000 - Manual (Page 34)

GS3000 U SER G UIDE 34
T
ECHNICAL
S
UPPORT
Should you have any queries about the GS3000 console automation system please quote the console
model, serial number and software version number in any communication with Allen & Heath or appointed
service agent. If a problem is encountered, check first that external equipment is correctly connected and
functioning as intended (or disconnected to test the console itself). Check the console has been correctly
set up, and that the mains power is correct for the power unit. Software error detection systems have
been built in to assist with problem investigation. Refer to the section on Error Messages.
Power Up and Power Down
The console settings are remembered when power is removed from the console. A power down circuit
detects falling voltage and writes the settings to non-volatile memory. On power up these settings are
restored. Mains power fluctuations ('brown-outs') are detected with error code readout.
Software Version Number
Press the SHIFT + MIDI switches together.
The software version number is shown on the patch display. For example, 1.23 is
version V1.23
Release the keys to return to normal display.
Soft Reset
Should the system lock up and fail to clear itself first press the underpanel RESET
switch below the MIDI sockets on the rear panel. This restarts the processor as if the
console was powered off and then on, except that the console may not reset to the last
active mute settings.
Hard Reset
Should the console memory become corrupted, it can be reset to the factory defaults by
performing a hard reset :
Press and hold the EDIT SAFES + STORE switches while powering up the console.
The following default condition is reset :
All console mutes turned on.
3 digit display shows 0
All mute patches set (mutes turned on).
All mute groups cleared (mutes turned off).
MIDI channel set to 16.
No mute safes set.
No solo safes set.
Make sure the reset switch is returned to the normal out position to
restore normal operation. If left pressed, the console is held in reset
mode and the automation will remain locked.
PATCH CHANNEL
AUTO
MIDI ACTIVE
AUTO
MIDI CH
CLR ALL
DUMP
SHIFT
LAST
MIDI
INCREMENT
HOLD FOR MIDI FUNCTION
HOLD FOR SHIFT FUNCTION