Chapter vi: troubleshooting – AirLive WT-2000ARM User Manual
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AirLive WT-2000ARM User’s Manual
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Chapter VI: Troubleshooting
1.
The LAN LED on the front panel does not light up.
STEPS CORRECTIVE
ACTION
1
Check the Ethernet cable connections between your ADSL2+ Router and the
computer or hub.
2
Check for faulty Ethernet cables.
3
Make sure your computer’s Ethernet card is working properly.
4
If these steps fail to correct the problem, contact your local distributor for
assistance.
2.
The ADSL LED on the front panel does not light up.
STEPS CORRECTIVE
ACTION
1
Check the telephone wire and connections between ADSL2+ Router DSL port
and the wall jack.
2
Make sure that the telephone company has checked your phone line and set it
up for DSL service.
3
Reset your ADSL line to reinitialize your link to the DSLAM.
4
If these steps fail to correct the problem, contact your local distributor for
assistance.
3.
I cannot access the web management.
STEPS CORRECTIVE
ACTION
1
Make sure you are using the correct IP address of ADSL2+ Router. Check the
IP address of ADSL2+ Router.
2
Your computer and ADSL2+ Router’s IP addresses must be on the same
subnet for LAN access.
3
If you changed ADSL2+ Router’s LAN IP address, then enter the new one as
the URL.
The following procedures will help you to check the current IP Address setting of your computer. You
can compare if your computer and router’s IP Addresses are in the same subnet.